Another way to put it: A good contract produces your service. If you sell your service as a product, you have set up a standard quote template that you can apply to all pools. This way, you can also apply add-on fees consistently when requests are outside your standard service. 1. It establishes a relationship with the customer. A good onboarding experience creates self-confidence, sets the tone and creates the foundation for a long-term relationship. It shows that the pool is under the care of a real professional. I`m not a lawyer. But my career as a supplier contract in the IT sector has given me a very precise understanding of the type of service contract and how they can benefit both the service provider and the customer.
Weather/holiday: If the service falls during rainy weather or holidays in the off-season, the service call may be postponed to the next scheduled visit. During the seaside season, the service call is made regardless of the weather or holiday. There are no credits for unfinished service trips. If you believe the call was missed for reasons other than those mentioned above, please contact the company within 24 hours and the service call may be rescheduled. At no time will two (2) consecutive service calls be missed. (One month of service is equivalent to four weeks) Holidays: Due to the standard 48-week billing procedure, weekly service is set after a visit of 4 times a month. (48 weeks of service from 52 weeks) Four months outside the year have an additional day of service (5th day of service), which is NOT charged and these extra days are taken as leave during the off season (cooler months), normally from November to March. These weeks include Thanksgiving, Christmas and two other floating weeks, all of which are notified in advance. Please note that floating weeks can be used unexpectedly without notice. For example, if there is a week of rain/assault, we can choose to use a floating week during this period.
We offer weekly and monthly service packages based on your needs. All pool maintenance packages contain: PandaTip: This contract template contains a disclaimer stating that the initial service is billed every hour.